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Protecting your Privacy

We value our privacy and we respect yours. The information for Users and Subscribers below indicates how we intend to keep the minimal data we collect safe and private. If you have any other questions, please contact us.

Users

Cookies

High.St does not use cookies. It may be necessary to introduce their use for a more sophisticated online registration and payment process in the future but we will ensure the use of cookies is kept to a minimum, they are expired as soon as possible, and they are not made available to third party organisations.

However, most of the advertisers we link to use cookies. Google provides us with advertising facilities such as Adwords and tools to help us analyse how effective this advertising is. To achieve this, Google places a cookie on a user's computer when he/she clicks on one of our AdWords ads. Then, if the user reaches one of our conversion pages, the cookie is connected to our web page. When a match is made, Google records a successful conversion. The cookie added by Google expires after 30 days. Because cookies are kept for only a short time and because Google uses separate servers for conversion tracking and search results, the user's privacy is protected. Google also uses the DART cookie to serve ads based on the user's visit to our site and other sites on the Internet. More information about cookies, the DART cookie and how to opt out of the DART cookie can be found on the doubleclick website.

Other advertisers may also use cookies. In general these remain valid and on your computer for 15 or 30 days so that if you make a purchase within this time we can earn a commission that helps fund the development of this site. A few advertiser cookies last longer than 30 days. The majority of out advertisers are linked through reputable marketing solutions providers that do not use their technology for profiling customer use. We do not knowingly use advertisers that make inappropriate use of cookies to invade your privacy.

Log Files

We do not maintain log files of information that enable us to identify individual visitors but we do monitor the site access statistics to establish the overall number of people that have visited the visit, which pages they visited and so on. We do reserve the right to track IP addresses in the event of suspected security breaches that affect the integrity of the site, the information it contains or customer information.

Links

Links are provided to other websites in good faith however we can accept no liability for the content of those sites should they change from that which we accepted at the time of registration. We do not knowingly link to adult sites or sites that we consider offensive. Any inappropriate links brought to our attention will be investigated as a matter of urgency and will be removed if they breach our terms and conditions or our moral ethics code. All the pictorial content of www.High.St is registered with the Internet Content Rating Association (ICRA) and certified as being free from adult content. We want to keep it that way.

Surveys and Contests

We have no plans for surveys, giveaways or other contests but would not wish visitors to be denied the opportunity to win something should our more generous subscribers wish to donate a prize. However, all entrants will be free to choose whether they enter and separate conditions will be provided for each competition, survey, etc. Our advertisers do occasionally have special promotions that may be promoted on the site.

Subscribers

Information Collection and Use

All information collected on this site becomes the property of the site owners for the purposes of administering and running the business. The site owners are defined as the domain holder for the domain "High.St" and Solution Management Ltd, the operator of the High.St service. No usage will occur other than that stated elsewhere in this policy.

Registration

The information collected from participating businesses during registration will be used to set up your account, including details of where to forward your emails and your preferred web link. We also ask for contact details and, optionally, a brief description of what you sell so that this can be included as extra information for visitors to the site.

Ordering

The only information collected during registration is what the subscriber can clearly see and enters his or her self. No hidden details are collected.

Sharing

We do not share information with any third party except where that information is necessary to complete the financial transaction associated with subscription. See 'Finance Handling' below. Naturally we would have to share information with the authorities if legally compelled to do so.

Site Security

The general customer details collected during registration are not sent by secure means. We do not believe this is necessary because of the simplicity and public nature of the information requested. Please contact us directly if you have any concerns.

Finance Handling

Businesses will be invoiced for one-off services such as producing a web page. We currently take payment by cheque or through PayPal. Fees for email forwarding will be collected through a Standing Order. Any payment received by cheque or Standing Order will be processed in the traditional way by presentation to the bank. Payments made through PayPal are made using PayPal's secure system and are therefore safe and secure. We have no access to account information entered into PayPal. If, in the future, we offer a more general credit card facility, we may need to pass card details to the relevant financial institution but this will only be done using secure means and this Privacy Statement will be updated to reflect the secure measures put in place.

Supplemental Information

At present we have no need to compare user supplied data with information retrieved from outside resources. However, if this ever becomes necessary, we will ensure that such data is only sent by secure means.

Newsletter

There are no plans to operate a newsletter on this site. We do operate a news page however containing news worthy items about the high street and the retailers on the high street.

Tell-a-Friend

We do not operate a facility for 'emailing this site to a friend' so there are no privacy issues in this section. Of course, we are happy for you to tell your friends about the High Street and would encourage you to do so!

Special Offers

We may send you special offers from time to time but these will always be directly relevant to the High.St service that you have subscribed to.

Site and Service Updates

We will advise you of all major changes to the service, this will include new services and facilities as well as planned down times.

Correcting/Updating Personal Information

We will happily update customer information to ensure its accuracy. In some cases, we may need evidence of the change to protect your security. In due course, an online system for you to check and update your own information will be provided.

Opt-In/Out Choices

It is not our intention to collect more information about our customers than we need to operate the service or to share the information you have provided to any external company. However, if this changes, all registrants will be given the option to opt out. We will endeavour to bind this condition on any Board or purchasing company should High.St ever be sold.

Notification of Changes

If it is necessary to amend this privacy statement and if applicable, we will advise members and offer them the option to opt out. The latest version of the privacy statement will always be available on this web site.

Updated 13 Mar 2009 (previous editions dated 17 Jun 2008, 9 May 2006, 15 Nov 05, 6 Nov 05 and 10 Feb 05)